general terms

These general terms (including the privacy policy) apply to anyone visiting any of the Equestrian Crime Database Limited websites, and everyone using any Equestrian Crime Database Limited product or service.

Please take the time to read these terms and conditions because you should not use any of our websites unless you agree to these general terms and our privacy policy.

If you have any questions, then please click on the following link Customer Service Email to send an email to the NECD Customer Service Team who will be happy to provide answers.

1. Collecting information about you

We take the security of personal information very seriously and actively support the Government legislation designed to help ensure the law provides you with adequate protection.

So we can provide a high level of service, it is important for us to understand how our visitors use our websites so we collect information about you. We will always act reasonably and in accordance with our privacy policy and cookie policy. Please take the time to read these policies so you understand exactly what information we collect and why.

2. What we will do for you

Accurate information: We will strive to ensure that all the information provided on our websites is accurate and up to date.

Availability: We will strive to ensure our websites are always available, but there may be times when, unfortunately, they will not be. We will try and keep any periods when our websites are unavailable to a minimum.

Accessibility: We will try to ensure our websites are accessible to everyone wishing to visit our website. If you are having problems accessing the website, then please click the following link Customer Service Email to send an email to the NECD Customer Service Team who will work with you to resolve the issue.

3. What you should do for us

Please comply with our user generated content terms if you are using any of our interactive services that allow you to add material to our websites (for example, text or images) or to contact other users of our websites.

Please take the time to check whether the advice on our websites is right for your individual circumstances and if you are making any important decisions, such as on financial, legal or medical matters, you should consult a qualified professional adviser who can provide specific advice based on your individual position.

Please make sure you're happy that any sites you link to from our websites are appropriate for you as we do not endorse external organisations and thus have no control over the content of external websites or how those sites or organisations operate.

Please ensure any content you print, copy or download from our website is for your personal use only. You must not use or encourage others to use our websites (or their content) for their or your commercial gain or in a way that could damage the reputation of Equestrian Crime Database Limited.

Please download content carefully because Equestrian Crime Database Limited will not be responsible for any damage to your computer system that may result.

You must not do anything to damage or disrupt our websites and you must not use our websites in a way that may cause a nuisance to others.

If you link to our websites, please do so responsibly: Please make sure that:

• You only link to one or more of the following homepages, unless you have our prior express written permission www.necd.co.uk, www.necd.org.uk, www.necd.eu, www.hoofpower.co.uk or www.hoofpower.org.uk. You can obtain express written permission by clicking on the following link to send an email to the NECD Administrator.
• You own the web page you are linking from, or have the express permission of the owner to create the link.
• Any links are used in a fair and reasonable manner and their use will not damage our reputation or take advantage of it.
• You do not create the impression that there is any association, approval or endorsement on our part if none exists.
• If anyone clicks on the link you provide to our websites, it opens our website in a new page and not within a frame on your website.
• If we ask you to remove or change a link to our websites, you do so as soon as possible.

4. Other important things you need to know

What happens if things go wrong? Given the nature of web technology and the wide range of information and services we provide, it is possible that every now and again things may not go as planned. If we make a mistake, rest assured we will do our best to put things right as soon as possible.

Unfortunately, we will not be able to compensate you for any loss you may suffer as a result of:

• Any mistake we make with the content on our websites;
• Any parts of our websites being unavailable or inaccessible;
• Your use of any organisation's website that you can access from our websites (including any purchase from that organisation and any use they make of the personal data you provide to them);
• The downloading of any material from any of our websites
• The content added to our websites by people using our interactive services.

We do not, of course, exclude any liability we may have in the unlikely event we have been fraudulent or if we are negligent and as a result we cause your death or personal injury, whether in connection with these general terms or any of our other website terms and conditions.

What happens if you don't comply with our website terms? You agree to compensate us for any loss that we suffer as a result of your failure to comply with either our general terms or any of our other website terms and conditions.

If anyone complains about your use of our websites or the content you add to our websites, you agree that we can control the handling of any such dispute and that you will fully support and co-operate with this.

Equestrian Crime Database Limited may vary any of its terms at any time, although we will only make changes if we think these are either necessary or reasonable. Please make sure you check our website terms and conditions homepage regularly for any announcements. The changed terms will normally take effect immediately upon publication, although where we think the changes are likely to be important to you, we shall always tell you in advance so you can decide whether to continue using our websites.

English law shall apply to all our terms and conditions and any disputes must be heard in an English Court. Nothing in any of terms and conditions affect your legal rights.

5. About us

All our websites are operated by Equestrian Crime Database Limited.